Payment Policy

Effective Date: 17/08/2026

This Payment Policy explains the accepted payment methods and related billing information for orders placed at our online store.

Accepted Payment Methods

We accept the following payment methods at checkout:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay

Currency

All prices listed on our website are in U.S. Dollars (USD) and all transactions will be processed in USD.

When You Are Charged

Your payment method will be charged immediately at the time your order is successfully placed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to:

Insufficient funds
Incorrect billing address or card information
Bank security restrictions or automated fraud prevention holds
Temporary technical issues with the payment gateway

If your payment is declined, we recommend:

Verifying that your billing address matches the information on file with your bank/card issuer.
Contacting your bank or card provider to ensure there are no restrictions or holds on your account.
Trying a different payment method.

Payment Security

Your safety is our priority. All transactions are processed through secure, encrypted connections (SSL). We do not store or have access to your full payment card details on our servers; all payments are securely handled by trusted payment processors in strict compliance with PCI-DSS standards.

Billing Issues

If you notice any unauthorized or incorrect charges related to your purchase, please contact us immediately so we can investigate and assist you.

Contact Us

If you have any questions or billing inquiries, please feel free to reach out to our support team:

Store Name: Solfax
Physical Address: 64 Commonwealth Ave Apt 5, Boston, MA 02116, United States
Business Email: support@solfax.store
Business Phone: +1 (220) 200-7089
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)